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Social Media & Online Communications Mgr.


Social Media & Online Communications Manager (Bilingual)
In Person at : 2141 S Throop St, Chicago, IL 60608

Job Description

6:00 a.m. to 3:00 p.m. shift.


Position Summary:

V&V Supremo is one of the leading companies in the Food-Dairy Industry. We are looking for a highly motivated, creative Social Media & Online Communication Manager to join our team. As a Social Media Manager, you will be responsible for managing our social media presence, ensuring high levels of web traffic and customer engagement, responding & growing our followers, and creating original text and video content. The ideal candidate will have excellent communication skills and be able to express our views creatively while managing the company image cohesively to achieve our marketing goals.


Primary Responsibilities:

  • Develop and implement a robust social media strategy to enhance brand visibility and engagement across various platforms.

  • Create and Maintain Social Media Calendars.

  • Create, edit, and share engaging content daily on our social media accounts.

  • Oversee all aspects of our social media accounts (Facebook, Instagram, YouTube, Twitter, Pinterest, TikTok, and LinkedIn).

  • Focus on growing and communicating with followers and responding to queries in a timely manner.

  • Plan and execute Facebook Live and other live streaming sessions to connect with our audience in real-time, showcase products or services, and conduct Q&A sessions.

  • Assist in developing brand awareness, like competitions and promotions.

  • Perform research on current benchmark trends and audience preferences.

  • Maintain Google Ad Accounts, run monthly reports, and analyze results to help improve efficiency and usability of our products.

  • Collaborate with other teams in marketing, sales, and customer service, to ensure brand consistency.

  • Network and create new relationships that will grow the brand.

  • Communicate the brand identity effectively.

  • Keep up with the latest digital technologies and social media trends.

  • Create and send out eBlast through Mailchimp.

  • Help coordinate any interviews or photoshoots to be used for content.

  • Proactively manage the company's online reputation, addressing positive and negative feedback.

  • Develop crisis communication plans and strategies as needed.

  • Attend relevant industry events, conferences, and trade shows to represent V&V Supremo Foods, Inc., create real-time content, and foster relationships with influencers and partners.

  • Design and implement social media strategy to align with business goals.


Performance Metrics:

  • Engagement

  • Clicks

  • Likes

  • Shares

  • Comments

  • Brand Mentions

  • Product Mentions

  • Profile Visits

  • Active Followers

  • Followers or Fans

  • Impressions

  • Traffic Data


Necessary Skills-Experience:

  • Bachelor’s degree in Marketing or relative field

  • Minimum of 5 years in a similar role/responsibility

  • Excellent communication and organizational skills in English and Spanish.

  • Comfortable creating and posting content on social media platforms.

  • Deep understanding of brand aesthetics and a keen eye for engaging content experience with Adobe Photoshop, illustrator, Cupcut, and Canva.

  • Proficiency in using social media management and SMS marketing tools (e.g., Hootsuite, Buffer, SMS marketing platforms, Google Analytics, etc.).

  • Must be proactive and able to work independently (or in a Team)

  • Experience with Hootsuite, Microsoft Office and Mailchimp.

Necessary Experience:

  • Marketing: 1 year (Preferred)

Why Should you Apply?

  • Competitive Pay

  • Growth and Advancement Opportunities

  • Sign-on Bonus

  • Competitive Benefits (Medical/Dental/401K)

  • Paid Time Off (Vacation/Sick/Personal)

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